Shipping policy
Shipping Policy
Last updated: August 7, 2026
At Paradise Canvas Prints, we work quickly to prepare and ship your artwork.
Production and Processing
All prints are produced within 24 hours of receiving your order. Completed orders are shipped on the following business day.
Orders placed on weekends or public holidays may begin processing on the next business day.
Shipping Within the United States
Orders shipped within the United States are typically delivered within approximately 5–7 business days after shipment.
Delivery times are estimates and may vary because of the shipping destination, carrier delays, severe weather, holidays, or other circumstances outside our control.
International Shipping
International orders may take longer to arrive. Delivery times vary by destination, local postal service, customs processing, and other factors.
Customers are responsible for any customs duties, import taxes, brokerage charges, or other fees imposed by the destination country, unless otherwise stated during checkout.
Order Tracking
When tracking is available, you will receive a shipping confirmation containing tracking information after your order has been dispatched. Please allow time for the carrier to activate and update the tracking information.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an error. We cannot guarantee that an address can be changed after production or fulfillment has begun.
Paradise Canvas Prints is not responsible for delays or failed deliveries caused by an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if an order must be resent.
Damaged or Missing Orders
If your print arrives damaged, or if you believe it has been lost during shipping, please contact us with your order number. For damaged orders, we may request photographs of the print and packaging.
In accordance with our Return and Refund Policy, you may request either a replacement at no additional cost or a full refund.
Contact Us
If you have questions about your order or its delivery, please contact us through our website contact form or at [customer-service email address].
