Customer Care
Returns & Refunds
We want you to be completely satisfied with your purchase. Learn more about our return and refund process.
Return Policy
Our commitment to your satisfaction.
Every Paradise Canvas Print is made to order with care. If something isn't right, we make returns simple and transparent.
01
30-Day Window
Returns are accepted within 30 days of the delivery date.
02
Original Condition
Items must be unused and in their original packaging, ready for resale.
03
Non-Returnable
Custom, personalized, and final-sale pieces are excluded from returns.
04
Damaged on Arrival
If your print arrives damaged, we replace it first and refund if a replacement isn't possible.
Refund Information
- Refund issued within 5–7 business days after the returned item is received and inspected.
- Refunded to original payment method.
- Shipping costs are non-refundable unless the item arrived damaged or wrong.
- Damaged, defective, or wrong-order items: replacement first, refund if unavailable.
Need help with a return?
Our team is here to make it right.
Contact SupportEmail support@paradisecanvasprints.com