Customer Care

Returns & Refunds

We want you to be completely satisfied with your purchase. Learn more about our return and refund process.

Return Policy

Our commitment to your satisfaction.

Every Paradise Canvas Print is made to order with care. If something isn't right, we make returns simple and transparent.

01

30-Day Window

Returns are accepted within 30 days of the delivery date.

02

Original Condition

Items must be unused and in their original packaging, ready for resale.

03

Non-Returnable

Custom, personalized, and final-sale pieces are excluded from returns.

04

Damaged on Arrival

If your print arrives damaged, we replace it first and refund if a replacement isn't possible.

Contact Support

Reach out within 30 days of delivery to start your return.

Pack & Ship

Pack securely and ship to the provided return address with tracking.

Get Refunded

Refund processed to your original payment method once inspected.

Refund Information

  • Refund issued within 5–7 business days after the returned item is received and inspected.
  • Refunded to original payment method.
  • Shipping costs are non-refundable unless the item arrived damaged or wrong.
  • Damaged, defective, or wrong-order items: replacement first, refund if unavailable.

Need help with a return?

Our team is here to make it right.

Contact SupportEmail support@paradisecanvasprints.com