Track Your Order

Stay updated on your order every step of the way. Enter your tracking details below to check the latest shipping status of your package.

Track Your Order

Order Tracking

Check Your Shipment

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.

Simply enter your tracking number below to view the current delivery status of your package.

Tracking widget — embed your tracking app here

Need help? Contact our support team.

How It Works

Tracking Your Order, Made Simple

From checkout to your doorstep, follow every step of your order's journey with confidence.

Place Your Order

Complete your purchase on our store.

Receive Confirmation

You'll receive an order confirmation and tracking email.

Track Your Shipment

Use your tracking number to monitor delivery progress.

Delivered

Your canvas arrives safely at your doorstep.

Estimated Shipping Timeline

01

Order Processing

1–2 Business Days

02

Production

2–4 Business Days

03

Shipping

3–7 Business Days

04

Delivery

Depends on your location

SUPPORT

Need Help With Your Order?

Questions about a shipment, tracking, or your order? Our team is here, personally.

Contact Us

Send a message through our contact form and we'll get back within one business day.

Open contact form

Email Support

Prefer email? Write to us directly and we'll reply personally, Monday–Friday.

support@paradisecanvasprints.com

Frequently Asked Questions

Have a Question? We've Got the Answer!

Where can I find my tracking number?

We email your tracking number within 1–3 business days after your order ships. It's also available anytime in your account under Order History.

Why isn't my tracking updating?

Tracking can stay quiet for the first 2–5 days while the carrier picks up your package. If it's been silent for more than 7 days, reach out and we'll investigate with the carrier.

How long does shipping take?

Most orders ship within 3–5 business days, and delivery takes 5–10 business days after that, depending on your location and the carrier.

My order says delivered but I haven't received it.

Carriers sometimes mark a package delivered up to 48 hours early. Check with neighbours, your porch area, and the carrier's local office — then contact us and we'll help open a claim if it's still missing.

Can I change my shipping address?

Email us within 12 hours of placing your order and we can usually update the address. After the shipping label is printed we can't reroute it, but we'll do our best to help.